Information reaching us from our customer care section is that many members do not read announcements or follow instructions and they end up calling or sending a message on WhatsApp to our customer care requesting for announcement to be forwarded to them or asking for information that has been treated in the announcement.
Please, we detest such and also deter our members form doing such. As we always make sure announcements are made regularly to keep you updated.
The customer care is there to help you rectify any issue but if you decide to skip reading announcements and go ahead to call or WhatsApp them asking questions that already been treated in the announcements they will not attend to you. please be guided accordingly.
For those having issues with regards to affiliate earning or TMC points, contact the customer care with the following information below and be polite in submitting your complain:
1. Complaint attached with
i. Screenshots of Previous ( before site upgrade) and current dashboard
ii. Username and Password
iii. Email address
Note: every Upline should forward this to their doiwnlines immediately.
We will appreciate if you heed to this announcement and follow the instructions as prescribed.
Thanks for your understanding
From: The CEO and Administrative Quarters of TMC
Through: Customer Care TMC